Making Poor Communication Nicole Thompson COM200 Interpersonal Communication Donna Mitchell March 24, 2013 Miscommunication is the centre of interpersonal communication and occurs when two people have a conversation or some form of communication but leave with different opinions and/or understanding. Miscommunication can occur in a personal or professional relationship, often in personal relationships. We often assume that love ones know what we are thinking, feeling and/or going through, when we have never even had a conversation about what is wrong.
We sometimes confine in a stranger, co worker or friend instead of speaking to the actually person who the miscommunication is with. I am the youngest of three, I have a brother that is 12 years older than me and a sister that is 8 years older than me, growing up it was hard to get my point across or get my parents and siblings to listen or understand me this caused a lot of miscommunications within in my family. Sometimes it seemed as if my friends or a complete stranger understand and communicated with me better then my family.
I would automatically assume that because they were family the understood me and could relate to me but at times that was far from the case. I remember this one time we were all sitting around laughing and joking and my brother made comment about my clothes and appearance, everyone laughed and thought it was funny, I laughed off but thought the way body language and demeanor changed that he got the fact that it hurt me as well as embarrassed me, but he didn’t he continue the rest of his conversation.
There was no apology later, no I am just joking I didn’t mean anything by it. I assume since there was no apologize and it was obvious that my feelings were hurt they intentionally meant to hurt me. The next day I didn’t say much to him and tried to avoid him at all cost. By the end of the day he had notice that I was quite and was avoiding him, so he ask me what’s wrong at first I said nothing and tried to brush and asked me again, so I took the time to explained that my feelings had been hurt by the comment he had made the night before.
He assume that it didn’t bother me since I smiled and laughed it off and I assume he didn’t care, not saying anything or letting him know how I truly caused a miscommunication that didn’t have to occur, that could have easily been avoided if I would have just pulled him aside or waited to later and expressed how what he said hurt me and in return he could have express what he thought and felt. Miscommunications can be avoided by watching the person you’re speaking with body language and through listening better, we hear what the person is saying, but we are not actually listening to them.
When approaching a conversation be motivated to listen, pay attention to person speaking and the message they are trying to get across, understand and evaluate what is being said, it is also helpful to respond back and repeat what they are saying. Be clear with the things that are being stated in the conversation, don’t leave the conversation unanswered questions or thoughts, but mostly don’t assume. Don’t assume that the person knows how feel and/ or understand you and don’t assume you know how they feel or understand.
Miscommunications happen on daily basis because one party or both parties of the conversation assume the other person understand or know what the other person is thinking. References http://health. usnews. com/health-news/family-health/brain-and-behavior/articles/2011/01/24/close-relationships-sometimes-mask-poor-communication Sole, K. (2011). Making connections: Understanding interpersonal communication. San Diego, CA: Bridgepoint Education, Inc.