We as human
being are prefer to avail goods and services which fulfil our daily need. As a
human being we have an aim to lead hassle free, comfortable life .But when we
avail these amenities we, become
There are two parties ,one is the
consumer and the other is the distributer or seller . They consumption process
in a market place in layman’s language. Goods and services are exchanged for
Most of the
time the consideration is money. Though ,both are equally capable of wrong
doing to other .But most of the cases the
a consumers, who are paying a certain
amount of consideration with an aim that the
is purchasing will satisfy his needs , are affected. The consumer factor check
finds himself a victim of unfair trade practices ,It is adulteration of goods
used technical jargons false advertising
,warranty in place of guarantee deficiency in services etc .He is exploited as
he is vulnerable due to lack of
awareness ,process ,procedure.
Protection Act, 1986 in an
important piece of legislation. Which is
enacted to provide effective safe guards to consumers against various types of
consumer awareness the govt has established consumer protection councils to improves
consumer rights and responsibilities and other authorities for, the settlement of
Post independence, India has been more
aware of the fact that the interest of the consumer is a priority in a
In the year 1954 ,The prevention of
food Adulteration Act was enacted with an aim to curb the evils of adulteration
of various harmful and toxic elements in the commodities. Though the Indian
penal code already
Classified the act of Adulterated Drugs
and sale of drug or prescription as offences and provided punishment for them, the
prevention of Food Adulteration Act helped to strength then the restrictions
The following legislations were
further enacted and are currently applicable which govern consumer laws in
1.The Drugs (control) Act, 1950
prevention of Food Adulteration Act.1954
3.The Essential Commodities Act,1955
4The Monopolies and Restrictive Trade
5.The Bureau of Indian Standard Act, 1986
6.The consumer protection Act, 1986.
1. In many times , consumers are unaware
of their rights and responsibilities relating to consumer protection .
2. The consumers are not aware about
those Act .like consumer protection Act.
3. Consumers are not interested to
enforce their rights pertaining to consumer protection.
4. Consumers are in poor situation .
5. Even consumers do not know what they
should do in case if they are to be subject to fraud.
NECESSARY MEASURES TO HANDLE THOSE PROBLEMS
1.Consumers should be aware about their rights and available remedies.
2.It is necessary to pay more attention to villages where consumers are
not aware their right .
3.There is high need to educate consumers. So that they may be aware of
consumers protection laws and the real purpose
and objective of the law.
PURPOSE OF THE
KNOWLEDGE OF CONSUMER RIGHTS AND RESPONSIBILITIES
1The knowledge of Consumers rights and responsibilities is necessary .
1.To get fair, accessible efficient sustainable.
2.To reduce disadvantage of those persons who are